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What Makes a Plumber Trustworthy?

We know that there are horror stories about plumbers out there. In fact, we’ve probably heard everything! Since we try to be trustworthy and reliable for you, these stories are as painful for us as they probably are for you. We hate hearing about the ways that people in our industry make customers feel bad or make it harder for them to get their home working well again. 

In an effort to be transparent, we want you to know how we work and what we do to gain our customers’ trust and get their plumbing working again.

Our Plumbers Aren’t Salesmen

When our plumbers come to your house, they aren’t trying to sell you anything. They don’t make any extra money if you make purchases after they visit your home. If you need a simple, quick plumbing fix, they make as much money as they would if you buy a new water heater or install a top-of-the-line water filtration system. 

This motivates them to tell you the truth, all the time. Since their income doesn’t depend on whether or not you make a major purchase, they don’t have any reason to try to get you to buy more than what you need. They will simply get you the very best fix for whatever is going on with your house so you can get back to your regular schedule as soon as possible. 

This also gives them the space to offer you different options and explain them all. Since their income won’t change based on the repair or replacement option you choose, you won’t have to worry about whether or not they are explaining things thoroughly. Instead, you’ll be able to trust that you’re getting an honest explanation and assessment of every available choice.

Our Plumbers are Highly Trained

We don’t just require our plumbers to have solid training when they come to work for us, we also require them to continually learn about new technologies in the field. That way, they can help you get the very best options for you, every single time. 

No matter what it takes, our plumber will make sure that your home is running well again soon. They aren’t motivated by sales, so you’ll be able to rest assured that they are giving you an honest opinion from an experienced perspective every time.

When you need reliable plumbing help, call us at Rosenthal today!

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